Australian High Commission
Canada
Responsibility for Bermuda

About the Immigration and Citizenship Section in Ottawa, Canada

 

The Americas Service Centre is closed on Friday 3 March due to a scheduled system upgrade. For comprehensive visa and citizenship information please visit our website at: www.border.gov.au 

 

Department of Immigration and Border Protection in Ottawa, Canada

All enquiries relating to entry requirements to Australia by non-Australian citizens should be directed to the Department of Immigration and Border Protection (DIBP).

Telephone:

For general visa and citizenship information, contact the Americas Service Centre:

Telephone 1 613 238 1040 (long distance call cost applies)

Service available in English, French, Portuguese and Spanish.

Hours of operation: Monday to Friday, 10:00 am to 5:00 pm Eastern time

 

Mailing Address:

Immigration and Border Protection
Suite 710, 50 O'Connor Street
Ottawa, Ontario
K1P 6L2 CANADA

Fax: 613 366 3070

E-mail:

For general information:
http://www.border.gov.au/about/corporate/information/forms/online/australian-immigration-email-enquiry-form-for-the-americas-region