Australian High Commission
Canada
Responsibility for Bermuda

Important Tips When Making an Application in Ottawa

Important tips for lodging your application

1. Application Charges and Fees

Applications for Visa and Citizenship can be lodged online through ImmiAccount. You will be able to make the payment online as you lodge the application. This will ensure that your application and payment is received by us in a timely manner.

Applications that cannot be lodged online, can now be pre-paid through the 'Manage Payments' section to ImmiAccount. Record your receipt number and attach a copy of your receipt when lodging the application.

Information on the current charges and fees is available from the Fees & Charges for visas page and the payment information page of the Department of Home Affairs website.  

2. Non-Canadian citizens – legal visa status in Canada and supporting information

Applicants for temporary visas who are in Canada at the time of application are required to provide evidence of legal visa status for Canada. For example:

a. A permanent resident/immigrant MUST provide a copy of their Permanent Residence Card (copy of the front and back of the card).
b. A person working in Canada MUST provide a copy of their Work Permit and re-entry visa.
c. A person studying in Canada MUST provide a copy of their Student Permit and re-entry visa.

If your country of citizenship issues a national identity card, you MUST include the details of the card on your application form and provide a clear copy of the card as an attached, supporting document.

3. Please submit copies of required supporting documents to your ImmiAccount

Please refer to the relevant application checklist available through ImmiAccount and the Department of Home Affairs website as a guide to the required supporting documents.  The onus is on the applicant to submit a complete application.  All supporting documents that you want considered with your application should be submitted at the time of lodgement.

NOTE: Under the Migration Act 1958, decision-makers are not obliged to seek additional information from the applicant before making a decision on a visa application.  It is therefore in your best interest to submit relevant supporting documents with your application.

Complete applications are likely to be processed more quickly. Incomplete applications may be delayed or, in some cases, refused.

4.  Translations of Documents

Documents provided as part of an application that are written in languages other than English must also be accompanied by an official English translation of each of those documents.