Australian High Commission
Canada
Responsibility for Bermuda

Contact us

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Contact us 

Australian High Commission, Ottawa

Suite 710 - 50 O'Connor Street
Ottawa, Ontario, K1P 6L2

Telephone: +1 (613) 236 0841
Fax: +1 (613) 786 7621

Office hours: Monday to Friday 9.00am – 5.00pm (Eastern time)

To book an appointment for passports or notarials visit our appointments page.

List of days on which the Australian High Commission will be closed

Consular jurisdictions: Ontario (excluding Greater Toronto Area), Quebec, Newfoundland & Labrador, Nova Scotia, Prince Edward Island, New Brunswick and Bermuda.

Consular Emergency Service

If you are an Australian in Canada who requires emergency consular assistance, please contact the High Commission during business hours on +1 (613) 236 0841. Outside business hours, contact the 24-hour consular emergency service in Canberra on +61 2 6261 3305 or from within Canada call 1 800 364 9180.

24-hour consular emergency helpline

Visas, Immigration and Citizenship

Telephone: +1 (613) 238 1040
(Service available in English, French, Portuguese and Spanish)
Fax: +1 (613) 366 3070

Telephone service hours: Monday to Friday 10:00am – 5:00pm (Eastern time)

The Department of Immigration and Border Protection operates a contact support centre for clients in North America (Canada, USA, and Mexico), South America, and the Caribbean. For more information, please visit the Americas Service Centre (ASC) page.

Website: www.border.gov.au
General email enquiries: http://www.border.gov.au/about/contact/make-enquiry/general  

Other Australian Government Offices in Canada

Note: The Toronto and Vancouver offices do NOT process or offer information services for Visa, Immigration and Citizenship applications. Please contact the Australian Visa Information Service at 1 (613) 238 1040 for all enquiries pertaining to visas, immigration or citizenship.

Australian Consulate-General and Trade Commission, Toronto

175 Bloor Street East
Suite 1100 - South Tower
Toronto, Ontario M4W 3R8

Telephone: +1 (416) 323 4280
Passports/Consular: +1 (416) 323 4288
Email: canada@austrade.gov.au
Fax: +1 (416) 323 4295

To book an appointment for passports or notarials visit our appointments page.

List of days on which the Australian Consulate-General in Toronto will be closed

Consular jurisdictions: Greater Toronto Area (the south-western corner of Ontario below Kingston). 

*Please ensure to arrange an appointment in advance for passport and notorial services.

Australian Consulate and Trade Commission, Vancouver

Suite 2050 - 1075 West Georgia Street
Vancouver, British Columbia V6E 3C9

Telephone: +1 (604) 694 6160
Passports: +1 (604) 694 6165
Fax: +1 (604) 684 1856

To book an appointment for passports or notarials visit our appointments page.

Office Hours: Monday to Friday 9:00am - 12:00pm; 1:00pm - 5:00pm

List of days on which the Australian Consulate in Vancouver will be closed.

Consular jurisdictions: Alberta, British Columbia, Manitoba, Northwest Territories, Nunavut, Sasktachewan and Yukon.

*Please ensure to arrange an appointment in advance for passport and notorial services.