Appointments

Consular, Notarial and Passport Services in Canada
 

All consular, notarial and passport services are by appointment only. Appointments can be booked online using the links below.

 

Client should speak with a consular officer before arranging travel for notarial services. Some notarial services are not available at the Australian Consulate Vancouver or the Australian Consulate-General Toronto and therefore, clients may be required to arrange these notarial services with a consular officer at the Australian High Commission in Ottawa (For Notarial services click here).

For all enquires on visas, immigration and citizenship (including biometrics) for Australia please contact the Department of Home Affairs by phoning their Global Service Centre in Australia on: 011 61 2 6196 0196. The Australian High Commission Ottawa and our Australian Consulates in Toronto and Vancouver cannot assist with these enquiries.

Passport application by mail

Adults using the one-page Adult Passport Renewal Application (Form PC7) may apply by mail using a PC7 mail application kit.

From 3 January 2023, child renewal applications, for children aged 15 or younger, using the five-page Application for an Australian Passport Overseas (Form PC8) may also apply by mail. Please refer to the PC8 mail application kit. 

Mail applications must be lodged with the correct office according to the province or territory where you are located (below).

Please note we do not accept mail applications from outside Canada (except Bermuda).

 

LOCATION	IN-PERSON APPOINTMENTS	MAIL APPLICATIONS
OTTAWA   Australian High Commission   Suite 1301, 50 O'Connor Street   Ottawa, ON K1P 6L2   Telephone   +1 613 236 0841   Hours of Business   Mon-Fri 9:00am - 5:00pm  Consular assistance for Australians in:          New Brunswick    Newfoundland and Labrador    Nova Scotia    Ontario (excl. southwest corner    below Kingston)    Prince Edward Island    Quebec    BERMUDA	By appointment only.   Book appointment online	Accepting Mail   Applications from:    New Brunswick   Newfoundland and    Labrador        Nova Scotia       Ontario       Prince Edward Island       Quebec              BERMUDA
TORONTO  Australian Consulate-General  Suite 1100, South Tower  175 Bloor Street East  Toronto, ON M4W 3R8  Telephone  +1 416 323 4280  Hours of Business  Mon-Fri 9:00am - 1:00pm                   2:00pm - 4:30pm  Consular assistance for Australians in  Greater Toronto Area and the southwestern corner of Ontario below Kingston	By appointment only  Book appointment online	Accepting Mail    Applications from:     Greater Toronto Area         Southwestern corner    of  Ontario below Kingston
VANCOUVER    Australian Consulate  Suite 2050  1075 West Georgia St  Vancouver, BC V6E 3C9  Telephone  +1 604 694 6160  Hours of Business  Mon-Fri 9:00am - Noon                   1:00pm - 5:00pm  Consular assistance for Australians in:   Alberta   British Columbia   Manitoba   Northwest Territories   Nunavut   Saskatchewan   Yukon Territory	By appointment only.  Book appointment online      Notice: appointments cannot be made more   than two months in advance. All available   appointments are shown on the booking page.   We are unable to assist with an earlier appointment   unless you can provide proof that you require   an emergency passport for urgent travel.   Pre-booked vacation travel is not considered an   emergency. Clients can regularly monitor the   booking page for possible cancellations. Clients   can also book an appointment in advance to   lodge a passport application in Toronto  or Ottawa.	Accepting Mail    Applications from:     Alberta        British Columbia        Manitoba         Northwest Territories        Nunavut    Saskatchewan    Yukon Territory

 

*Disclaimer: The Australian High Commission Ottawa and our Australian Consulates in Toronto and Vancouver will not be held responsible for any unplanned, unexpected or sudden cancellations of passport or consular (including notarial) appointments due to unforeseen circumstances. This includes, but is not limited to, inclement weather, consular crisis or operational requirements that greatly impact our resources, including the health and safety of our staff and to Australian citizens. You should be aware that the Australian High Commission and Australian Consulates in Canada will not reimburse your travel expenses.  Should your appointment be cancelled unexpectedly, we will do our utmost to contact clients as soon as possible so alternate arrangements can be made to reschedule your appointments.
 

Australian Passport Offices in the United States

For a list of Australian Passport Offices in the United States please visit: https://usa.embassy.gov.au/passport-locations

Privacy Policy

The Department of Foreign Affairs and Trade (DFAT) uses third-party software (Setmore) to manage the High Commission's appointments.  Your personal information (including your name and contact details) will be collected by DFAT via Setmore to book your appointment and for related purposes.  By proceeding with this booking, you are consenting to the collection of this information by Setmore on DFAT's behalf for these purposes.  If this information is not collected, DFAT's ability to arrange your appointment will be limited.  Your personal information will be handled by Setmore in accordance with Setmore's Privacy Policy, and by DFAT in accordance with DFAT's Privacy Policy.

After hours Consular and Passport Assistance

Australian Citizens and Australian Permanent Residents who require urgent consular or passport assistance may contact the Australian High Commission on +1 613-236-0841 or the 24 Hour Consular Emergency Centre on +61 2 6261 3305.