*For information on visas, immigration and citizenship (including biometrics) for Australia please contact the Department of Home Affairs by phoning their Global Service Centre in Australia on: 011 61 2 6196 0196 or visit their website. The Australian High Commission Ottawa and our Australian consulates in Canada cannot assist with these enquires.
Contact Us
Australian High Commission, Ottawa
Suite 1301 - 50 O'Connor Street
Ottawa, Ontario, K1P 6L2
Telephone: +1 (613) 236 0841
Email (Passports): [email protected]
Email (Consular, Notarial or Papua New Guinea Visas): [email protected]
Email (Public Diplomacy, Culture and Alumni enquiries): [email protected]
Email (all other enquiries): [email protected]
Visas, immigration, citizenship: 011 61 2 6196 0196
Fax: +1 (613) 786 7621
Office hours: Monday to Friday 9.00am – 5.00pm (Eastern time)
Passport and notarial services are available by appointment only. Please phone the consulate directly or visit our appointments page.
List of days on which the Australian High Commission will be closed
Consular jurisdictions: Ontario (excluding Greater Toronto Area), Quebec, Newfoundland & Labrador, Nova Scotia, Prince Edward Island, New Brunswick and Bermuda.
Australian Consulate-General and Trade Commission, Toronto
175 Bloor Street East
Suite 1100 - South Tower
Toronto, Ontario M4W 3R8
Telephone: +1 (416) 323 4280
Email: [email protected]
Fax: +1 (416) 352 5306
Passport and notarial services are available by appointment only. Please phone the consulate directly or visit our appointments page.
List of days on which the Australian Consulate-General in Toronto will be closed
Consular jurisdictions: Greater Toronto Area (the south-western corner of Ontario below Kingston).
Australian Consulate and Trade Commission, Vancouver
Suite 2050 - 1075 West Georgia Street
Vancouver, British Columbia V6E 3C9
Telephone: +1 (604) 694 6160
Email: [email protected]
Fax: +1 (604) 608 9671
Passport and notarial services are available by appointment only. Please phone the consulate directly or visit our appointments page.
Office Hours: Monday to Friday 9:00am - 12:00pm; 1:00pm - 5:00pm
List of days on which the Australian Consulate in Vancouver will be closed.
Consular jurisdictions: Alberta, British Columbia, Manitoba, Northwest Territories, Nunavut, Sasktachewan and Yukon.
Consular Emergency Service
If you are an Australian citizen in Canada and require emergency consular assistance, please contact the High Commission during business hours on +1 (613) 236 0841.
Outside business hours, please contact the Consular Emergency Centre (24-hours) in Canberra by calling: +61 2 6261 3305 or visit Smartraveller: Getting help overseas
Visas, Immigration and Citizenship
Department of Home Affairs - Global Service Centre
Telephone: +61 2 6196 0196
Telephone service hours: Monday to Friday 10:00am – 5:00pm (Eastern Standard Time)
Website: https://www.homeaffairs.gov.au/
The Australian High Commission Ottawa and our Australian Consulates in Toronto and Vancouver cannot assist or intervene with visa, citizenship or immigration matters.
Other Australian Government Offices in Canada
Note: The Toronto and Vancouver offices do NOT process or offer information services for Visa, Immigration and Citizenship applications. Please contact the Global Service Centre at +61 2 6196 0196 (9am to 5pm EST) for all enquiries pertaining to visas, immigration or citizenship.