Australian High Commission
Canada
Responsibility for Bermuda

Travelling Australians

Services for Australians


Passport and Consular Assistance

During regular business hours, Australian citizens who require consular or passport assistance may contact their nearest Australian mission or consulate in Canada. 

Outside of regular business hours, Australian citizens who require urgent consular or passport assistance may contact the 24-Hour Consular Emergency Centre in Australia on: +61 2 6261 3305 and refer to  Smartraveller for more information.


Travel advice


The new Travel Smart-Tips for Australian Travellers is available on Smartraveller and provides information to help Australians prepare for travel and advice on what to do if you run into trouble overseas. 

Smartraveller has the latest, authoritative travel advice so you can be informed and prepared about overseas travel. Subscribe to receive travel advice updates - by simply supplying your name and email address – straight to your inbox.

We no longer ask Australians to register their travel before departure.  in a crisis, Smartraveller will activate a crisis page on its website. It will make it easier for you or someone you know to contact the Australian Government if you need help. It will supplement the consular emergency hotline.

Visit www.smartraveller.gov.au to subscribe or connect with Smartraveller on Facebook and Twitter.

If you need immediate assistance, you can call the Consular Emergency Centre on +61 2 6261 3305 from overseas or 1300 555 135 from within Australia.

Dual Nationals


The Department of Home Affairs advises Australian citizens to leave and enter Australia on their Australian passport.  For more information please refer to the Department of Home Affairs website 'Travelling as a dual citizen'.

Consular Assistance - What we can and cannot do

The Australian High Commission in Ottawa, the Australian Consulate-General in Toronto and the Australian Consulate in Vancouver provide a range of consular services. The Australian Consular Services Charter sets out the standards of service you can expect from consular staff and signifies our commitment to providing effective, prompt and courteous consular services, delivered equitably to all Australian Citizens.

Our area of Consular responsibility (where we can legally provide consular services) covers both Canada and Bermuda.

Our ability to provide consular functions is governed by international agreements and there are limits to the extent of help we can provide. For instance, it is important to remember that you are subject to the laws and regulations of Canada (and/or Bermuda). Providing you with consular assistance cannot override local law.

If you are a dual national in your country of other nationality (i.e. a dual Australian-Canadian citizen in Canada), we will only be able to assist in exceptional circumstances.

Consular services for permanent residents of Australia will be limited to crisis situations, including government-assisted evacuation when that is provided to Australian citizens.

It is recommended that all Australians travelling to or living in Canada access the latest travel advisory at Smartraveller. See the latest travel advice at Smartraveller
 

Legal Representation: Local Lawyers and Immigration Attorneys

The names and contact details of the law societies in Canada appearing below has been compiled by the Department of Foreign Affairs and Trade (DFAT) from publicly available information. DFAT does not endorse any of the law societies (or their lawyers) appearing on this list, provides no guarantees as to its currency and does not accept any liability if you choose to engage one of these societies and/or its lawyers to provide legal services.
 

 

 

Other information

The following links provide information which may be of interest to Australians living in Canada and Bermuda.





Disclosure:

Personal information provided to the Department of Foreign Affairs and Trade (DFAT) is protected by law, including the Privacy Act 1988. We may collect, use and disclose your personal information, including to overseas recipients where we reasonably believe it is necessary, to provide you with consular assistance. Important information about the privacy of your personal information is contained in our Consular Privacy Collection Statement, which you should read and understand. Copies of the Statement are available at https://www.dfat.gov.au/about-us/corporate/consular-privacy-collection-statement or by requesting a copy from the Department and/or The Australian High Commission, Ottawa.