Services for Australians
The new Travel Smart-Tips for Australian Travellers is available on Smartraveller and provides information to help Australians prepare for travel and advice on what to do if you run into trouble overseas. The latest version now includes a new section on COVID-19.
Smartraveller has the latest, authoritative travel advice so you can be informed and prepared about overseas travel. Subscribe to receive travel advice updates - by simply supplying your name and email address – straight to your inbox.
We no longer ask Australians to register their travel before departure. in a crisis, Smartraveller will activate a crisis page on its website. It will make it easier for you or someone you know to contact the Australian Government if you need help. It will supplement the consular emergency hotline.
Visit www.smartraveller.gov.au to subscribe or connect with Smartraveller on Facebook and Twitter.
If you need immediate assistance, you can call the Consular Emergency Centre on +61 2 6261 3305 from overseas or 1300 555 135 from within Australia.
The Department of Home Affairs advises Australian citizens to leave and enter Australia on their Australian passport. For more information please refer to the Department of Home Affairs website 'Travelling as a dual citizen'.
Consular Assistance - What we can and cannot do
The Australian High Commission in Ottawa, the Australian Consulate-General in Toronto and the Australian Consulate in Vancouver provide a range of consular services. The Australian Consular Services Charter sets out the standards of service you can expect from consular staff and signifies our commitment to providing effective, prompt and courteous consular services, delivered equitably to all Australian Citizens.
Our area of Consular responsibility (where we can legally provide consular services) covers both Canada and Bermuda.
Our ability to provide consular functions is governed by international agreements and there are limits to the extent of help we can provide. For instance, it is important to remember that you are subject to the laws and regulations of Canada (and/or Bermuda). Providing you with consular assistance cannot override local law.
As at 1 July 2017, if you are a dual national in your country of other nationality (i.e. a dual Australian-Canadian citizen in Canada), we will only be able to assist in exceptional circumstances.
Consular services for permanent residents of Australia will be limited to crisis situations, including government-assisted evacuation when that is provided to Australian citizens.
It is recommended that all Australians travelling to or living in Canada access the latest travel advisory at Smartraveller.
See the latest travel advice at Smartraveller
Consular Assistance Outside Office Hours
In the event of an emergency, Australians in Canada or Bermuda should contact the Australian High Commission or Consulates.
After hours please contact the 24-hour Consular Emergency Centre at +61 2 6261 3305.
Legal Representation: Local Lawyers and Immigration Attorneys
The names and contact details of the law societies in Canada appearing below has been compiled by the Department of Foreign Affairs and Trade (DFAT) from publicly available information. DFAT does not endorse any of the law societies (or their lawyers) appearing on this list, provides no guarantees as to its currency and does not accept any liability if you choose to engage one of these societies and/or its lawyers to provide legal services.
|Law Society of Newfoundland||P: +1 709 722-4740
F: +1 709 722-8902
|Law Society of Prince Edward Island||
P: +1 902 892-0853
|Legal Information Society of Nova Scotia||P: +1 800 665 9779 (toll free)
+1 902 455 3135
|Law Society of New Brunswick||P: +1 506 458-8540
F: +1 506 451-1421
|Law Society of Quebec / Barreau du Quebec||P: +1 514 954-3400
F: +1 514 954-3477
|Law Society of Upper Canada (Ontario)||P: +1 416 947-3308
F: +1 416 947-3600
|Law Society of Manitoba||P: +1 204 942-5571|
|Law Society of Saskacthewan||P: +1 306 569-8242
F: +1 306 352-2989
|Law Society of Alberta||P: +1 800 661-9003
P: +1 403 229-4700
|The Canadian Bar Association of BC||P: +1 800 663-1919
P: +1 604 687-3221
F: +1 604 669-9601
|Law Society of Nunavut||P: +1 867 979-2330
F: +1 867 979-2333
|Law Society of Nortwest Territories||P: +1 867 873-3828
F: +1 867 873-6344
|Law Society of Yukon||P: +1 867 668-4231
F: +1 867 667-7556
The following links provide information which may be of interest to Australians living in Canada and Bermuda.
Personal information provided to the Department of Foreign Affairs and Trade (DFAT) is protected by law, including the Privacy Act 1988. We may collect, use and disclose your personal information, including to overseas recipients where we reasonably believe it is necessary, to provide you with consular assistance. Important information about the privacy of your personal information is contained in our Consular Privacy Collection Statement, which you should read and understand. Copies of the Statement are available at http://www.dfat.gov.au/dept/consular/privacy.html or by requesting a copy from the Department and/or The Australian High Commission, Ottawa.